Purchasing

Making Purchases on CTBusters

When you are done shopping, click "Checkout" to place your order. All of the items in your shopping cart appear in your order during checkout. If you do not want to order all of the items, simply edit your shopping cart before checking out. During checkout, you will be asked to provide:

  • Your e-mail address and password, for security purposes.
  • Your billing address.
  • The address you want to ship to.
  • Your preferred shipping method.
  • Any promotional codes you have received.
  • Your preferred payment type.
  • Any additional instructions/comments you might want to add.

Shopping Cart Persistence

If you are logged in while shopping, the items in your cart are automatically saved until you delete them or check out. You will be able to see all the items in your cart anytime you come back and sign in.

Changing An Order

The "order confirmation review" page lists your order information and gives you a last chance to make any changes. Your order will not be placed and payment will not be required if you do not click "confirm order."

Confirming An Order

When you click "confirm order" on the order confirmation page, you will receive an e-mail confirming that your order has been received within approximately 24 hours (usually almost immediately). We will send you another e-mail to notify you when your order has been shipped.

Express Checkout Process

Create an account with us and you can store your billing and shipping information on our secure server, so you would not have to type them in every time you check out.

Order Turn Around

Standard Delivery Orders will typically ship anywhere from 4 to 10 business days (Monday through Friday, not including holidays), following payment in full either by money order or Credit Card.

Canceling An Order

If you would like to cancel or change your order, please send us an email as soon as possible. We will do everything we can to accommodate your request.

Please bear in mind that we ship once daily. We cannot change or cancel an order once it has entered the shipping process.

Custom-made orders cannot be cancelled once we start production.

Multiple Shipping Addresses

You can only ship to one address each time you checkout. If you are shopping for people at different addresses, you will need to place each order separately.